Focusing on what is important

Important Practice Update

To all our patients….

Further to the post I sent you last week, I’m now writing to let you know that, due to the important Government instructions outlined by the Prime Minister on Friday evening, we require temporarily to close our practice with immediate effect. We will see emergencies only during this time.

I know this will be extremely disappointing for those patients awaiting treatment. To those in the middle of treatment we will provide further guidance as to your management and it is likely that we will have to delay the finish of your treatment. But, as we all know, combating this outbreak and keeping everyone as safe as possible has to be our over-riding priority for the foreseeable future.

We greatly value the warm relationships we have built up with every one of our regular patients andpatients referred by other dentists over the years. We are really looking forward to welcoming you back again just as soon as we are able.

All patients with appointments will be contacted by a member of our admin team in the next few days, to enable you to make alternative arrangements.

We are hugely grateful for your patronage over the years, and especially for the many kind words of support we have received at what is a difficult time for everyone in the dental industry – they are hugely appreciated by everyone here at PDC and mean a great deal to us.

This is a challenging period for all of us and it’s only by looking after each other, showing patience, friendship and compassion, that we will get through this in the best possible shape.

The NHS have been terrific and along with the government funding, are helping us support staff at present and will allow us to muddle on in the mean time.

I will be out of the practice for the foreseeable but will be contactable through messages left with reception.

We will, of course, be in touch with you on a regular basis to update you on any developments, but in the meantime, I’d like to take this opportunity to send you and your family my warmest good wishes for the future and to thank you once again for your kindness, understanding and support.

Kind Regards

Geoff

Passion for Excellence